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Spotted an outdated bonus, a broken link, a licence number that no longer checks out or a payout time that does not match your experience? Email [email protected]. Include the page URL and what you saw, and we will verify it ourselves before changing anything. Confirmed corrections are published with a new "last updated" date rather than edited silently, so the change is visible.
For questions about our reviews, scores or how we rank casinos, email [email protected]. We reply within 24 to 48 hours on weekdays. Before you write, our editorial guidelines explain how the scoring works and why trust us covers the evidence behind each rating — most questions are answered there.
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Three things are worth saying up front, because they save everyone time:
Operators who believe a review contains a factual error should use the editorial address above. We will check the evidence and correct genuine mistakes. We will not remove accurate criticism.
We are an independent review site, not an operator and not a regulator. We cannot access your casino account, release a pending withdrawal, resolve a bonus dispute or recover a lost balance. Those go to the operator's support team first and, if that fails, to the licensing body named on their site — our individual casino reviews list which regulator each brand answers to.
If gambling has stopped being fun, free and confidential support is listed on our responsible gambling page.
Last reviewed: October 2026 · Next scheduled review: April 2027